Return Policy admin February 6, 2020
Danielgotskillz Shop
Return Policy

DanielGotSkillz Return Policy

At DanielGotSkillz, we want you to love your new clothes! We understand that sometimes things don’t work out as planned, so we offer hassle-free returns within a generous time frame. Please take a moment to familiarize yourself with our policy below.

Return Window:

We gladly accept returns of unworn, unwashed, and undamaged clothing items within 30 days of the original purchase date. Items must still have all original tags and labels attached.

Return Reasons:

  • Sizing issue: We understand getting the right size can be tricky. You can return an item for a different size, subject to availability.
  • Damaged or faulty item: In the unlikely event you receive a damaged or faulty item, please contact us immediately at [your email address] and we’ll arrange a prompt replacement or full refund.

What cannot be returned?

  • Items that are worn, washed, or damaged.
  • Items without original tags and labels attached.
  • Items purchased more than 30 days ago.
  • Sale items (unless marked otherwise).

Return Process:

  1. Initiate your return: To initiate a return, please email us at info@e6media.com with your order number and reason for return. We’ll provide you with a return shipping label (for exchanges within the US only) and instructions on how to return your item(s).
  2. Pack your return: Carefully repack the item(s) in its original packaging, if possible.
  3. Ship your return: Ship the package back to us using the provided return label or a trackable shipping method of your choice. Please note that you are responsible for any return shipping costs unless the item is damaged or faulty.

Refunds:

  • Once your return is received and inspected, we will send you a confirmation email.
  • Your refund will be processed within 5 business days to the original payment method used for the purchase.
  • Please note that it may take additional time for your bank to credit the refund to your account.

Exchanges:

  • If you’d like to exchange an item for a different size or color, please indicate this in your return email.
  • We will process the exchange as soon as we receive your return and the desired size/color is in stock.
  • If the desired size/color is unavailable, we will issue a full refund to your original payment method.

Contact Us:

If you have any questions regarding our return policy, please don’t hesitate to contact us at info@e6media.com

We hope this return policy makes your shopping experience at DanielGotSkillz enjoyable!